Last updated: October 28,2021
What Information Do We Collect?
We may collect personal information about you, meaning information that can identify who you are, from various sources, such as:
Directly from you when you use the Services, such as when you register for your membership access certain features or content, or order products; and
From our affiliates, service providers, business partners, and other third parties.
The personal information we may collect about you may include, without limitation:
Contact information, such as name, postal address, email address, phone number, and website
Demographic information, such as age and job information
Login information, such as username and password
Payment and financial details, such as payment card number, expiration date, authentication code, billing address, and bank account number.
Proof of training and provincial licensing and registration credentials
When you use the Services, we may also collect certain information by automated means, such as cookies. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. We may also use third-party analytics tools (such as Google Analytics) that collect information about use of the Services and user traffic. The information we may collect by automated means may include, without limitation:
Information about the devices you use to access the Services (such as the IP address and the type of the device, operating system, and web browser);
Dates, times, and duration of use of the Services (including whether you are a repeat or first-time visitor)
Information on actions taken when using the Services (such as page views and website navigation patterns).
How is the Information Used?
We may use information we obtain about you to:
Process orders you place and complete other transactions you have requested using the Services, and provide you with products and services you request
Send you information or materials you request
Maintain a record of your purchases and other transactions using the services
Respond to your questions and comments and provide customer support
Communicate with you about our products, services, offers, and promotions
Operate, evaluate, and improve our business and the products and services we offer
Analyze and enhance our marketing communications and strategies
Protect against and prevent fraud, unauthorized transactions, claims, and other liabilities, and manage risk exposure, including by identifying potential hackers and other unauthorized users
Comply with applicable legal requirements and industry standards.
We also may use the information we obtain about you in other ways for which we provide specific notice at the time of collection.
How is the Information Disclosed?
We may disclose aggregated information about our members, and information that does not identify any individual member, without restriction. We may disclose personal information about you:
To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them
To comply with any court order, law, or legal process, including to respond to any government or regulatory request
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of PEMA, our members, or any of our parties
With your consent.
How We Respond to Do Not Track Signals
How Secure is the Visitor Information?
To safeguard your personal information when engaging in monetary transactions, we use AFFINIPAY software, which encrypts information you input. We cannot guarantee that the security measures we have in place to safeguard personal information will never be defeated or fail, or that such measures will always be sufficient or effective. Any transmission of personal information is at your own risk.
Accessing and Changing your Information
You can review and change the personal information associated with your account by logging into your account and visiting your account profile page. You may also send us an email at firstname.lastname@example.org to request access to, correct, or delete any personal information that you have provided to us. PEMA may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
We offer you the following choices about the information we collect from you and how we communicate with you:
Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all of the features that PEAM may offer.
If you receive promotional emails from us, you can also opt out of receiving future promotional emails from us by following the unsubscribe instructions contained in such email.
Children Under Age 16
The Services are not directed to, and PEMA does not knowingly collect or solicit personal information from, children under the age of 16. If we learn we have collected or received personal information from a child under the age of 16, we will delete that information. If you believe we might have any information from or about a child under the age of 16, please contact us at email@example.com
Via Email: firstname.lastname@example.org